our workshops

Building better business relationships with integrity

The founders’ workshop

Better relationships build better businesses. Our workshop can help you build a business relationship of mutual understanding, openness and integrity.

Target audience
Founders of start-ups, scale-ups, small businesses and joint ventures.

Group size
Maximum: 14
Minimum: 6

What need does the course address?
Change is inevitable. In business we need to be able to address change and engage with disagreement to build better business relationships. However, most businesses don’t spend very much time looking at how they will do this and instead focus on strategy and investment. These are necessary but we also know that many businesses fail because of differences between founders or partners. According to Bloomberg, 8 out of 10 entrepreneurs who start businesses fail within the first 18 months. Two of the top five reasons are lack of communication and founder dysfunction. By understanding how you and your colleagues feel and behave in differing circumstances, can help you see changes and disagreements in a positive light.

Traditionally, business relationships and related expectations are an implicit part of commercial contracts. Our approach makes these aspects more explicit providing an accessible benchmark for future adjustment and agility. If a business knows clearly what it stands for, negotiations and choices are much easier and (more) coherent. All actions have integrity in the sense that they are robust and aligned with a company’s purpose and values.

Key outcomes and benefits
At the end of this course you will:

• know what makes a good business relationship and what doesn’t
• have a better sense of what motivates and drives you in your own life and in your business relationships
• have a better sense of your personal core values
• have addressed a current business relationship issue
• explored conflict resolution styles
• have a better sense of how you are perceived by others
• reduce the stress you experience as a result of change and disagreement in your work environment
• awareness that it is possible to create your own purpose-driven contract and blueprint for action and conflict engagement
• know how to promote better business relationships in your organisation

Course overview
Half-day course (4 hours)

Outline of the day:
• What makes for better business relationships?
• The Importance of Values and Purpose
• Conflict Styles – what is yours?
• How to address change and engage with disagreements
• The potential to create a purpose-driven, values-based contract for your organisation

Workshop fee

The workshop usually costs £375 per participant and includes a Thomas-Kilmann Conflict Mode Instrument (TKI) Profile & Interpretive Report and a bespoke set of values cards. Each workshop is followed by a networking event. In some cases we offer a reduced fee. 

Note: Serpentine Solutions has developed a dynamic workshop that can be tailored and developed to meet the needs of multiple stakeholders. Because we are collaborative we can work with you to adapt our workshop to meet your specific needs.


contact us

Want to find out more or start a conversation?

Complete the form below and we will contact you as soon as possible to discuss your requirements.
or contact us directly at info@serpentine-solutions.com